Thank you for supporting the pen by purchasing the digital books available on the site, which have been formatted and presented in a way to allow the users to buy the e-books from the authors themselves. All the e-books available on the site are digital books (PDF files), and when you select an e-book to buy this was mainly based on the short description of the book in addition to the number of pages and words of the book, as well as a free download link (free sample) has been given for each available e-book on the site, to help the user to make his decision to purchase it. Therefore, the user has no right to return or replace the e-book or e-books that he purchased after completing the payment process, and the user shall have a PDF reader on his device so he can read the e-book that he purchased.
If you receive an e-book differs from the book you purchased, you can claim to replace the book after notify the site by not later than one day from receiving the e-book and you must inform the site by the following through email :
The title of the book and the name of the author of the book you wanted to buy
The title of the book and the name of the author of the book received
The date and time of the completion of the purchase
The user name that he entered during the payment process
The electronic link sent to your email after completing the payment process